Privacy Policy

1. Who we are

PARstok is operated as a sole trader business based in the United Kingdom.

2. Information we collect

We collect the following types of information:

• Personal details of restaurant staff and suppliers (e.g. names, email addresses, phone numbers).
• Business data such as invoices, supplier information, and costs.
• Account information used to create and manage your account.
• Payment information processed by Stripe. We do not store card details.
• Analytics and usage data collected through PostHog.

3. How we use your information

We use your data to:

• Provide and improve our services.
• Process payments and manage subscriptions.
• Provide customer support.
• Analyse usage patterns and improve the platform.
• Generate aggregated and anonymised insights.

4. Legal basis

We process data under the following legal bases: contract (to provide the service), legal obligations (accounting and tax), and legitimate interests (improving our service).

5. Data storage and location

Your data is stored on Heroku and AWS servers, which may be located outside the UK. We take steps to ensure compliance with UK and EU data protection laws.

6. Data retention

If you cancel your subscription, we may retain your data for up to 12 months. Certain information may be kept longer if required for legal or accounting purposes.

7. Sharing of information

We share your data only with:

• Stripe (for payments).
• PostHog (for analytics).
• Hosting providers (Heroku and AWS).

We do not sell your data to third parties.

8. Your rights

Under UK GDPR, you have the right to:

• Access your data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to certain processing.
• Request transfer of your data to another provider.

We will respond to requests within 30 days.

9. Security

We use appropriate technical and organisational measures to protect your information. However, no system is fully secure, and we cannot guarantee absolute security.

10. Changes

We may update this Policy from time to time. If changes are significant, we will notify you by email or through the service.

11. Contact

If you have questions about this Privacy Policy or your data, please contact us at: hello@parstok.com